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Elements and Performance Criteria

  1. Operatecomputer aideddispatch system
  2. CAD and other interfaces and associated equipment are set up, in accordance with organisational instructions and is navigated for optimum operation
  3. CAD is interrogated to retrieve required information
  4. Data is accurately recorded, in accordance with organisational procedures
  5. Relevant data and/or information is continually monitored, maintained and updated, in accordance with organisational protocols
  6. Entries are checked for accuracy and corrective action is taken, in accordance with organisational procedures and system capacity
  7. Incident completion processes are implemented in CAD, in accordance with organisational procedures
  8. Equipment is used safely, in accordance with organisational procedures and instructions
  9. Identify faults in computer aided dispatch system
  10. Backup systems are utilised when primary system fails
  11. Deficiencies or opportunities for improvement are reported, in accordance with organisational policies and procedures