Elements and Performance Criteria
- Operatecomputer aideddispatch system
- CAD and other interfaces and associated equipment are set up, in accordance with organisational instructions and is navigated for optimum operation
- CAD is interrogated to retrieve required information
- Data is accurately recorded, in accordance with organisational procedures
- Relevant data and/or information is continually monitored, maintained and updated, in accordance with organisational protocols
- Entries are checked for accuracy and corrective action is taken, in accordance with organisational procedures and system capacity
- Incident completion processes are implemented in CAD, in accordance with organisational procedures
- Equipment is used safely, in accordance with organisational procedures and instructions
- Identify faults in computer aided dispatch system
- Backup systems are utilised when primary system fails
- Deficiencies or opportunities for improvement are reported, in accordance with organisational policies and procedures